The Female Jockey Liaison Officer provides a confidential, supportive, and neutral peer-support resource for female employees.
The occupant of this role listens to workplace concerns, provides information on company (Racing Queensland and Queensland Racing Integrity Commission) policies, and outlines available formal and informal resolution pathways.
This role is held alongside the jockey's primary operational duties.
Key Responsibilities
Confidential Support: Provide a safe, empathetic, and confidential space for female staff to discuss workplace grievances, discrimination, safety concerns, or harassment.
- Information Provision: Guide female jockeys on company (Racing Queensland and Queensland Racing Integrity Commission) policies, including anti-harassment, parental leave, flexible work, and equal opportunity frameworks.
- Option Outlining: Help female jockeys understand their choices, including informal resolution, formal reporting, or accessing the Assistance Programs.
- Zero Advocacy: Maintain neutrality by acting as a signpost and support resource, rather than investigating claims, mediating disputes, or acting as an advocate.
- Feedback Loop: Provide de-identified, high-level feedback to (QJA, Racing Queensland and Queensland Racing Integrity Commission) regarding systemic trends or cultural issues affecting women in the workplace.
- Provide confidential support: Act as a first point of contact for female jockeys facing workplace challenges.
- Offer guidance: Listen to concerns regarding discrimination, harassment, unfair treatment, or safety.
- Explain reporting options: Help female jockeys understand formal and informal grievance procedures.
- Advocate for wellbeing: Support female jockeys navigating issues.
- Facilitate resolution: Connect female jockeys with HR issues, counselling services, or external support networks.
- Promote inclusion: Feedback systemic gender-related workplace trends to management anonymously.
Key Relationships
- Reports to: QJA and Racing Queensland and Queensland Racing Integrity Commission.
- Internal Liaisons: Female Jockeys, Health and Safety representatives, and HR of Racing Queensland and Queensland Racing Integrity Commission.
Competencies and Skills
- Active Listening: Ability to listen objectively without judgment or immediate bias.
- Discretion: Absolute commitment to maintaining strict confidentiality.
- Empathy: High emotional intelligence to support peers through sensitive or stressful situations.
- Clear Communication: Ability to explain complex company (Racing Queensland and Queensland Racing Integrity Commission) policies in simple, accessible language.
- Boundary Management: Strong capacity to maintain professional boundaries and avoid taking on operational HR duties.
- Empathy: Excellent active listening and interpersonal skills.
- Discretion: Proven ability to handle highly sensitive, confidential information.
