Racing Australia Service Centre Casual

Racing Australia
September 11, 2019
Job Type


The Company

Within the Australian Thoroughbred Racing Industry, Racing Australia (RA) provides a number of integrated products & services nationally to Principal Racing Authorities (PRA), Race clubs, Owners, Trainers, Breeders, Jockeys and Racing Enthusiasts. RA also fulfils an important role in managing the industry's racing materials on a national basis.

The Racing Australia Service Centre is seeking the services of a suitably qualified casual employee to deliver high quality customer service functions to its customer base.

The key functions of the role include, but are not limited to, the following:

  • Managing and responding to Racing Australia customers by phone and email.
  • Manage requirements for PRA's, Race Clubs and Industry Participants.
  • Building and maintaining working relationships with Racing Australia Customers.
  • Assist with the collation and processing of racing materials for all states and territories in line with deadlines.
  • Provide phone and administrative support in the day to day operations of the Racing Australia Service Centre and to other parts of the business.

Casual shifts will be available 7 days a week with a view to train and cross skill the employee in a variety of roles across the Racing Australia Service Centre.

You will have

  • A demonstrated experience in the delivery of a high level of customer service in a fast-paced environment;
  • The ability to effectively communicate with a range of customers both written and orally;
  • A competent level of operational IT skills and experience including Windows based environment, with superior skills in Word, Excel and Outlook;
  • A proven ability to work constructively within a team; and
  • Flexibility to work through processes to be able to multi task on a variety of work functions at the same time

Thoroughbred racing knowledge or experience would be highly regarded.This is an exciting opportunity for highly motivated, punctual and reliable candidates to take their first steps into a career in the Thoroughbred Racing Industry.

In addition to submitting your CV and a covering letter, applicants are required to address the key functions and attributes of the role detailed above.

Previous applicants need not apply

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