THE AUSTRALIAN TURF CLUB STORY
With over 110 racedays and a host of hundreds of Business and Social events every year, each of our five venues – Royal Randwick, Rosehill Gardens, Canterbury Park, Warwick Farm and Rosehill Bowling Club are uniquely exciting.
At the heart of our success is our People. At Australian Turf Club we are guided by our corporate values Collaborate, Care, Own & Bold. We are one club by name and nature, empowering our people to lead from the front and deliver results in a safe and supportive workplace.
THE PERKS
- The team! Join a supportive, tight-knit and collaborative team who perfectly balance fun and productivity
- Succession – a clear line to develop your career in the Sales space or other areas of the business
- Flexible Working Arrangements
- Up to 14 weeks of Paid Parental Leave
- Close and convenient location – easily accessible from public transport, based at Randwick
- Free onsite parking at all venues
- Health and wellbeing initiatives such as fruit boxes, mental health talks and fitness challenges
- An additional day off per year for Wellbeing Leave
- Recognition for outstanding work through our reward & recognition program
- Complimentary race day passes
- End of carnival team celebrations and regular social events
- Opportunities to give back to the community through our community engagement volunteering program
THE OPPORTUNITY
Reporting into the Senior Business Development Manager, the Business Development Coordinator will promote and sell ATC Hospitality and Event products and provide high level customer service when managing the hospitality booking process to ATC Members, their guests and corporate clients.
DAY TO DAY, THE ROLE WILL:
- As first point of contact for the ATC Sales Team, the Business Development Coordinator replies to inbound sales and event requests and queries in a timely and efficient manner, escalating and/or directing major event enquiries to the relevant Business Development Manager.
- Present options via telephone, email or on occasion, in person, enter agreed bookings into the CRM system, process payments for customers in private and shared dining areas on race days.
- Assist the Sales Team with researching event leads, qualifying enquires, producing event proposals, contracting events, and assisting with business development activities as requested.
- Identification and development of new business through a sustained program of cold calling, presentations, direct mailing activities and actively following up all leads and opportunities.
- Monitor all aspects of day-to-day sales operations to ensure adherence to all set rules, policies and procedures of the Club and compliance bodies.
- Contact all previous bookings from both the Autumn and Spring Carnivals, rebooking and upselling into higher level products where applicable.
- Undertake all administrative duties for sales including recording booking confirmations, payments, contracts and ensuring correct data is input into the event booking system.
THE RIGHT FIT
To be successful in the role, the right candidate will possess:
- Sound interpersonal and communication skills with the ability to liaise, negotiate and consult with a broad range of internal and external stakeholders;
- Computer literacy required and a proficiency in operating the USI CRM (Customer Relationship Management) system and Microsoft software packages advantageous;
- Moderate experience in a sales role environment;
- Relevant tertiary qualifications in commerce, marketing, communications, tourism, and/or event management advantageous;
- RSA (Responsible Service of Alcohol) Certificate is essential whilst the RCG (Responsible Conduct of Gambling) Certificate is desirable;
- A passion for events/sport and delivering excellent customer service;
- A positive and can-do mindset;
- Embody our Values of Care, Collaborate, Own and Bold.
If you believe you are the right fit and possess and can demonstrate our values day to day, then come join us. To apply, visit: https://www.australianturfclub.com.au/our-careers/
Applications close: Monday 4 July 2022
We look forward to reviewing your application.
Australian Turf Club is an Equal Opportunity Employer committed to creating and maintaining a workplace where our team members feel safe, valued and respected, regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We encourage all suitable candidates to apply.
